Terms and Conditions

Last Updated: 26.02.2025

Welcome to www.gemstonesafe.com. By accessing or using our Website, you agree to be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our Website.

1. General Terms

1.1 This Website is operated by GemstoneSafe FZ-LL.

1.2 We reserve the right to modify these Terms and Conditions at any time. Your continued use of the Website constitutes acceptance of any changes.

1.3 You must be at least 18 years old to use this Website. By using this Website, you confirm that you meet this requirement.

2. Products and Services

2.1 We offer gemstones and related products for sale through our Website.

2.2 Product descriptions, images, and prices are provided for informational purposes and may be subject to change.

2.3 We do not guarantee the availability of any product at all times. Orders are subject to acceptance and availability.

3. Pricing and Payments

3.1 All prices are listed in US$ and are subject to change without notice.

3.2 We accept payments through direct transfer in our bank account Mashreq Bank UAE.

3.3 You agree to provide accurate billing and payment information when making a Purchase.

4. Shipping and Delivery

4.1 Shipping times and costs vary based on location and selected shipping method.

4.2 We are not responsible for delays caused by carriers or customs processes.

4.3 Risk of loss passes to the Sellers upon delivery to the carrier.

5. Returns and Refunds

5.1 We accept returns within 14 days of delivery, subject to our Return Policy.

5.2 Refunds will be issued to the original payment method after inspection of the returned item.

5.3 Custom or personalized items are non-refundable.

6. Intellectual Property

6.1 All content on this Website, including images, text, logos, and graphics, is the property of GemstoneSafe FZ-LLC, UAE and protected under applicable copyright laws.

6.2 You may not reproduce, distribute, or use our content without written permission.

7. Limitation of Liability

7.1 We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our Website or products.

7.2 Our total liability shall not exceed the total amount paid by you for the purchased product.

8. Privacy Policy

8.1 Your personal information is collected and used according to our Privacy Policy.

8.2 We do not sell or share your information with third parties, except as required by law.

9. Governing Law

9.1 These Terms and Conditions shall be governed by the laws of the United Arab Emirates (UAE).

9.2 Any disputes shall be resolved in the courts of the United Arab Emirates (UAE).

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at info@gemstonesafe.com.

By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.